FAQ

Frequently asked questions

Where do the products ship from?

A warehouse inside the United States. Nothing is shipped from overseas.

Will I pay customs or import tax?

No. It is a domestic shipment — there is nothing to clear and nothing extra to pay.

How long does delivery take?

Typically 3–5 business days after a 1-day handling window.

Do I need an account?

No. Guest checkout only needs an email and a shipping address. You may optionally set a password during checkout to create an account.

Why do categories change?

The category menu is generated from live stock. When a category has no products left, it is removed automatically.

Can I cancel an order?

Yes, if it has not shipped yet. Contact us as soon as possible.